Fees & Office Policies
Please contact the office of Wellspring Natural Medicine via email or phone for specific information regarding our fee schedule.
Payment is due in full at time of service. Deductibles, co-pays, and co-insurance are always due at each appointment. We want to do all that we can to ensure that finances are not restricting you from the care you need, therefore we offer discounted time of service fees for uninsured (or under insured) patients. Please contact the office of Wellspring Natural Medicine for more information.
We accept cash, checks, credit cards (Visa and Mastercard), Health Savings Account cards (HSA) and Flexible Spending Accounts cards (FSA). Please make checks payable to Wellspring Natural Medicine.
Emergency & Urgent Care Services
Emergency and urgent care services are not offered at Wellspring Natural Medicine. It is in your best interest to have a primary care physician with hospital admitting privileges who is familiar with your health history, if the need for hospitalization ever occurs. For this reason, we encourage our patients to establish with an MD or DO primary care provider with hospital admitting privileges, if they do not have one already.
Dr. Fialk prioritizes being accessible to all patient questions and concerns, however, he is not on-call after hours. If you have a question or concern, please do not hesitate to contact him on the patient portal, email, or leave a message on the office phone and he will get back within 24 hours during regular business hours.
Appointment Cancellation Policy
As a courtesy, we ask that you please notify the office via phone, email, or patient portal message at least 2 business days prior to your upcoming appointment. Failure to do so may result in a $50 fee.
This fee may also be applied if you arrive 15 minutes late or more to your scheduled appointment as this may result in cancellation of the appointment. We ask that you please contact the office to notify us if you know you are running late.